DR. REENA SINGH; DR.SUDHA SWAROOP; RAHUL KUMAR; ADITI SRIVASTAVA; ANKUR LOHIYA. A Comparative Analysis on Customer Satisfaction towards Service Quality between Public and Private Sector Banks. RES MILITARIS, [S. l.], v. 13, n. 3, p. 2308–2321, 2023. Disponível em: https://resmilitaris.net/index.php/resmilitaris/article/view/3804. Acesso em: 12 may. 2024.