ISSN: 2265-6294

A CRITICAL ASSESSMENT OF FUNCTIONS AND CLASSIFICATION OF INDIAN HOTELS

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Tambe Bhakti Ramakant, Dr. Vandana Mishra Chaturvedi, Dr. Prakash Divakaran

Abstract

The roots of the hospitality industry run deep, stretching back to when individuals started traveling away from their homes for business activities. They needed a place that provided them with food and drink and catered to all their requirements. This concept has evolved from a basic food and lodging industry to a significant player in the Indian economy. The term' hospitality' itself is a testament to this evolution, originating from the Latin name 'hospes,' which signifies both host and visitor. The ancient Romans described the word as 'hospitālitās,' which means warm reception and entertainment of guests. The hospitality industry, where people offer services and customary facilities, directly or indirectly, to customers, is a living testament to this rich history. It includes bars, hotels, and restaurants that provide services related to the comfort and pleasure of visitors and travelers.

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