ISSN: 2265-6294

Model of Language Interpreter for Medical Tourism in Malaysia: A Fuzzy Delphi Approach

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Aisyah Jahidah Samsudin,Tg Ainul Farha Tg Abdul Rahman,Mohd Zamrus Mohd Ali,Zalika Adam,Aishah Isahak,Amani Nawi,Muhammad Sabri Sahrir

Abstract

Interpreter is one of the important individuals in connecting patients and hospital staffs. The role also contributes to the high enrollment of medical tourists to our country. Although there is a great need for language interpreters in medical institutions, there are only a limited number of language interpreters available for employment. Accordingly, a model of language and communication services for marketing medical tourism in Malaysia is required, in keeping with the MHTC's goal of making Malaysia the world's leading global healthcare destination.

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