The Aim Of This Analysis Is To Evaluate The Level Of Service Rendered By Jordanian Telecommunications Companies And How It Affects Overall Customer Satisfaction. This Research Used A Convenience Sampling Tool To Gather Data From 460 Respondents Through A Self-Administered Questionnaire Based On The Servqual Approach Scale's Five Dimensions. The Proposed Structural Model Was Also Tested Using VarianceBased Structural Equation Modelling (Pls-Sem). The Findings of This Study Showed That All Five Servqual Scale Measurements, Namely Reliability, Assurance, Tangible, Empathy, and Reliability, Have A Significant, Direct, and Positive Effect On Customer Satisfaction In Jordanian Telecommunications Companies. The Effect Of Service Quality Dimensions On Customer Satisfaction In Jordanian Telecommunications Companies Was Studied In This Study. Due To A Lack Of Funding And Time, This Study Only Includes Respondents From Jordanian Telecommunications Companies; As A Result, A Comparative Comparison Of Results With Other Telecommunications Companies Was Not Possible;