Health Professional Stress, Self-Efficiency, and Social Family Support Towards Burnout with Resilience as Moderator and Mediator in Health Workers Handling Covid-19 In Karawang
This research is motivated by the inconsistency of the results of previous studies regarding the factors that influence burnout. Skirrow & Hatton (2017), Attri & Devi (2017), and Liu & Aungsuroch (2019) found that health professional stress, self-efficacy, and family social support had an effect on burnout. However, research by Jenkins & Elliot (2014), Alireza, Saeed, & Sholeh (2019), Ghazali et al., (2018) and Greenglass, Burke, & Konarski (2017) found that it had no significant effect on burnout. Researchers suspect that further research is needed to be able to provide clarity on several variables that affect burnout. Researchers make resilience as a mediator variable and also a moderator to be able to provide a consistent influence. The purpose of this study was to examine the theoretical model of resilience as a moderator of health professional stress, and a mediator of self-efficacy, family social support on burnout. The research model that the researcher uses is a structural model with a total of 367 respondents, which were taken by purposive sampling technique. Data were collected using the Maslach Burnout Inventory-Human Services Survey (MBI-HSS), Connor-Davidson's Resilience Scale (CD-RISC), Health Professional Stress Inventory (HPSI), General Self-Efficacy scale, and Family Support Inventory. Based on the results of the model test, it is known that resilience as a moderator of health professional stress, and a mediator of self-efficacy, family social support for burnout fit (matches) with empirical data. Based on the results of statistical tests of resilience, and self-efficacy have a negative and significant effect on burnout, health professional stress has a positive and significant effect on burnout. Meanwhile, family social support has no negative and significant effect on burnout. Resilience has a significant function as a moderator of the effect of health professional stress, and a mediator of the effect of self-efficacy on burnout. However, resilience cannot mediate the effect of family social support on burnout.