The Influence of SHRM on Job Performance and the Mediating Roles of Chinese Government Policies on Insurance Company in China-A Pilot study


  • Qian Cheng
  • Asokan Vasudevan
  • Toong Hai Sam
  • Walton Wider
  • Abdul Rahman S Senathirajah
  • Sriganeshvarun Nagaraj
  • Xue Ruiteng



The study aims to investigate the influence of SHRM on job performance and the mediating roles of Chinese government policies on insurance companies in China. Effective SHRM is essential in improving efficiency and gaining competitiveness for a corporation. Thus strict adherence to the best SHRM practices will pay significant dividends for enterprises.


Data were collected from 20 commercial insurance companies using a close-ended questionnaire during the coronavirus 2021 (COVID-19) pandemic. This study employed Partial least squares structural equation modelling (PLS-SEM) and SPSS to test a set of hypotheses emanating from a theoretical model of SHRM and corporate performance.


Empirical results showed a significant influence of all dimensions of SHRNM on a firm's corporate performance and government policies. The reliability and the validity results met the benchmark where all the constructs met the desired level: Cronbach Alpha for all variables >0.7, Composite Reliability for all variables >0.7, and Average Variance Extracted for all variables > 0.5.

Practical implications

Findings of the study indicate that SHRM and job performance should be considered a calculated tool and should be strategically developed for uplifting a firm's overall performance. Developing SHRM and corporate performance improves a firm's performance and can help integrate internal and external knowledge for tackling human behaviour.


This research highlighted the company's SHRM strategies toward job performance. This study was conducted during the COVID-19 pandemic, providing a unique setting to examine flexibility and knowledge.