A Glimpse of Professionalism at ZSCMST Graduate School: An Exit Assessment Needs Analysis


  • Penelope G. Colisao


Using a qualitative-quantitative design, this study demonstrated the importance of exit assessment needs analysis and justified how significant ZSCMST’s quality education is for a career path as a glimpse of professionalism. The adapted survey instrument is composed of: Part I focused on the graduate professionals' demographic profile, specifically their gender, program affiliation, and socio-economic status; Part II focused on the perceptions of graduate school professionals on ZSCMST's quality education in relation to accreditation as an exit needs analysis. The following queries were posted: 1. What is the demographic profile of the graduate professionals when categorized as gender, program affiliations, and socio-economic status? 2. What is the perceived ZSCMST quality of education attuned to its VGMO (Vision, Mission, Goals, Objectives) according to graduate professionals when their demographic profile is considered? 3. Is there a significant difference in the perceptions of the graduate professionals on ZSCMST quality education as exit assessment needs analysis for offering a new program? 4. What are the implications of this exit assessment needing analysis for the ZSCMST Graduate School? The following conclusions were reached: For problem 1, out of 110 graduate professionals and others from external clients, the data based on gender and program affiliation and socio-economic status, revealed that MPM (Master in Public Management) females dominated, who came from a typical family, However, 25 belonged to a wealthy family, and 13 came from low-income families, most men. For problem 2, based on the ten-item questions, the assessments were: 1. The graduate professionals were very satisfied and productive during their years of stay at ZSCMST; 2. The ZSCMST administration was very responsive to their personal feelings and experiences; 3. The ZSCMST Graduate School's customer service was very responsive to problems encountered by graduate professionals; 4. Most of the issues have been resolved by ZSCMST personnel or customer service representatives; 5.They believe that experiential learning in the graduate school improved and prepared them to be their best to an average extent as an ISO/CHED/Marina/AACCUP certified institution; 6. Their overall impressions of their graduate professors revealed that they were taught what is expected of them very well; 7. Most of them were very satisfied with the overall quality education provided by the ZSCMST graduate school; 8. They anonymously replied "yes" when asked if they are willing to pursue a doctoral program, if one becomes available in the future; 9. They fervently believed that getting a doctoral degree is very significant because it will enhance their professional career someday; and lastly, 10. The graduate professionals replied "yes" and promised to invite, encourage, and recommend the doctoral program to their families, relatives, and friends. For problem 3, there is no significant difference in the perceptions of the graduate professionals as regards the quality of ZSCMST education. For problem 4, the implications of this exit assessment needing analysis for the ZSCMST Graduate School were the following: a. Importance of Exit Assessment Needs Analysis; b. Accreditation Standards for ZSCMST Graduate Professionals; c. Continual Service Delivery Satisfaction; d. Enhanced Curricular Offerings, specifically the desired doctoral programs will be developed. Recommendations were noted positively: 1. Conduct another study and increase the number of respondents regionwide using a modified survey questionnaire on the perceived quality of education at SUCs and PHEIs; 2. Conduct a similar study to determine whether or not there is really a significant relationship between course offerings and promotions in workplace of graduate professionals; 3. Include additional predicting variables influencing the process of launching new programs in selected SUCs and PHEIs across the region; 4. Hold a focus group discussion to determine the veracity of each perceived importance of offering new programs in the graduate school based on the respondents' professional careers.