The Influence of Job Design on Improving Job Performance of Maldives Civil Service Employees using Structural Equation Modelling


  • Aminath Sudha
  • S. M. Ferdous Azam
  • Jacquline Tham


The purpose of this research is to analyze the structural relationship between the various aspects of job characteristics and job performance of employees of Maldives Civil Service, to strengthen and enhance the aspects of job design of Maldives Civil Service employees. The main objective is to help and modernize the jobs of the Maldives Civil Service.

This research used a quantitative design method, and the cross-sectional method was used for data collection. Data collected from 370 employees working in administrative and managerial jobs of Maldives Civil Service are used to analyze the data. A structural equation model was used to test the hypothesis of this research. Among the elements of job characteristics, three were significant, which are skill variety, task identity and task significance. Autonomy and feedback were not significant.

As limited research is undertaken in a different contextual setting, this research presents findings from a South Asian perspective in understating how job characteristics affect job performance among public sector employees. Similarly, limited research was undertaken to explore the usefulness of job design in improving the job performance of public sector employees. Additionally, this research presents important practical implications from a human resource management perspective.