The role of critical success factors in achieving organizational excellence:An analytical exploratory study of the opinions of a sample of employees at Al-Mustaqbal University College

Abstract

This research aims to show the impact of the critical success factors represented in its dimensions (strategic objectives, senior management support, information technology infrastructure, organizational infrastructure) on organizational excellence through its dimensions (operational efficiency, personnel excellence, strategic excellence, leadership excellence) and represented The main research problem is the limited awareness of the research sample to the basics of the field relationship between the critical success factors and organizational excellence. Several statistical methods and through the ready-made statistical program (SPSS V.28), and the research came out with a set of results, the most important of which is the existence of a direct correlation between the research variables and a positive influence relationship for the critical success factors with their dimensions in organizational excellence.