The contribution of service sector in Indian economy is 50% i.e., in India’s GDP as per economic survey of the FY 2021-22, which article was declared by Union Ministry for finance and corporate affairs Smt. Nirmala Sitharaman in parliament. Digitization in the management of service companies is therefore very important in order to able to work quickly and smoothly. Service industry is customer-oriented industry and it is very necessary to attract, maintain and sustain customers and for that digitization is become necessary for any service industry.