The e-commerce sector has significantly transformed the retail landscape in Ranchi, the capital city of Jharkhand, India. This review examines the rapid growth and development of e-commerce in Ranchi, highlighting the key factors that contribute to the increasing satisfaction and positive experiences of online shoppers in the region. By analyzing various aspects of the e-commerce ecosystem, this study provides a comprehensive overview of the benefits and driving forces behind the surge in online shopping among Ranchi's residents