Banking industry engaged in finance has very high competition, one of the stateowned banks in Indonesia is bank BTN. Like other banking industry, Bank BTN want their employees required to have high performance to achieve business targets, serving customers and carrying out other operations. The purpose of this study was to determine the effect of organizational culture, work characteristics on burnout, organizational commitment, worklife balance and employee performance of Bank BTN in East Java. The type of research is a causal explanatory research using quantitative data (in the form of respondents' opinions obtained by distributing questionnaires) that will be processed using SEM analysis. The results of this study are as follows: Organizational Culture has negative and significant influence on burnout, on the other side Organizational culture has positive and significant influence on organizational commitment, work-life balance and employee performance.