This article is aimed at reveal the role of university actors and the mastery of technological tools in learning during the pandemic time. The objective of the research was to study the context of emerging technology and tele-education in student learning in times of covid-19, at the national university of Ucayali. The conceptual framework is based on the relevant trends of virtual learning, accelerating the process of tele-education, and digital innovation, which has allowed the use of disruptive technologies in new learning environments. The methodology used was based on the hemerographic analysis of newspaper reports, social networks and interviews, where the context of the process of university education in the region is shown. The results show that virtual education is widening educational and digital differences, putting at risk the equity of opportunities. Therefore, it is concluded that university education in the Ucayali region has suffered a flaw making it vulnerable; therefore, a comprehensive transformation is required to promote educational equity.