Technology innovation has done a notable contribution to facilitating healthcare services globally. The GOI (“Government of India”) has made different plans for modifying the overall government process into the online model to rise their gain effectiveness peoples’ trust. During the pandemic situation of COVID-19, e-governance is considered to be the most productive platform for offering services to people via innovative delivery channels. It is entitled that the current condition of coronavirus has made “Health” a primary requirement for people when compared with their other basic needs. In countries such as India, about 69.9% of the population lives in villages.