Volume -14 | Issue -5
Volume -14 | Issue -5
Volume -14 | Issue -5
Volume -14 | Issue -5
Volume -14 | Issue -5
customer Is the subject of hearing the voice of the customer from a relatively modern management thought the subjects, as it won the attention of a lot of organizations of different classes of, and because it is important to achieve success and to continue and excel her, so there was a need to study this term and attempt to diagnose impact of hearing or not hear the voice of the events its can that strategic changes this on.