ISSN: 2265-6294

Micro Account Officer’s Performance Based on Leadership Style and Personality Mediated by Motivation

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I Made Putrawan,Henry Eryanto,V

Abstract

A professional micro account officer will prepare the quality of state-owned bank human resources, in term of their knowledge, attitudes, characters and skill as well. Urgent research must be conducted, especially regarding how micro account officer’s performance would be effect by leadership style of the boss and their personality mediated their motivation. This research was aimed at finding out the information about the mediated role of motivation (MOT) between leadership styles (LS) and personality (BFP) with micro account officer’s performance (CB). A causal survey method used by involving 1.510 micro account officer’s of state-owned bank in Indonesia. There were four instruments developed for measuring CB (12 items, reliability 0.917 ), LS (22 items, reliability 0.964), BFP (20 items, reliability 0.951), and MOT (8 itens, reliability 0.972). Data analysed by structural equation modeling (SEM).In the first part of structural equation modeling analysis is the interpretation of the measurement model. Measurement model presents a variable measurement (as unobservable variable) of each indicator (as observable variable).

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