The situation of the COVID-19 pandemic has pushed all agencies toward the need to adapt in order to be able to continuously drive implementation forward, including organizations and stakeholders that are affected the least, such as in the circles of higher education. The Online Instructional Management model has come to play a role in instructional management, which has resulted in every field of study needing to adapt in order to avoid obstacles in learning management for students, especially the field of study in the tourism and service industry in which learners will need to have learning outcomes that are different from those of other fields of study. The learning model that is appropriate under the situation of the regulations, measures, rules, and limitations of online instructional management information technology that has become involved with online instructional management thus has importance that should receive consideration of many components as well as the capabilities, experience, skills, expertise and competencies of those who want to communicate to others who want to receive and know the information that needs to be conveyed both directly and indirectly. It was found that teachers will need to take into consideration the various processes comprising analysis of competencies, expected outcomes of the courses, assessment of learners before organizing classes, design of learning activities, assessment of the results of the learning activities and assessment of the competencies of the learners following their completion of the courses, which are all important.