Health industry has been becoming challenging sector during last three decades. Actually patients describe their perceptions regarding satisfaction from various lenses. Recently Health service quality is considered to be very crucial in health industry. This study attempted to assess the impact of health service quality on patient satisfaction in Public and Private Hospitals in Punjab. • Objective: The main objective of the study is to assess the impact of health service quality on patient satisfaction in public and private hospitals in Punjab. Specifically, objectives of the study include: impact of admission and reception, doctors and nurses’s attitude and behavior, communication levels of auxiliary staffs, waiting time, bed room quality and services, rest room quality and services, quality of food and diet of patients under study.