The current research aimed at identifying the problems associated with the practice of distance education as an alternative to Attendance education from the students' point of view, as well as identifying the roles, methods and skills that the practitioner social worker can use in professional work within the university community for facing these problems. The current research was conducted in the period from December 2020 to May 2021, and the research population consisted of a sample of 125 male students from all the academic levels at the Department of Social Work, Faculty of Social Science. Social survey and a questionnaire were used in the current analytical descriptive research. Results showed that the problems facing students were divided into four classifications that related to: students' relationship with course teachers during distance education practice, students' psychology, students' lack of distance education skills, and the lack of infrastructure of distance education. These four classifications were overlapping from the students' point of view. New mechanisms, new roles and new skills for the social worker should be found to participate in addressing these problems.